Your order can be returned to any one of our stores or we are able to book a courier collection for your return. Please note if your order was purchased in-store, it must be returned to a physical store.
In-store
Please bring your packing slip and items to any one of our stores. This is the fastest and easiest way to have your products returned or exchanged.
Online Collection
We are able to book a courier collection however this may take up to 15 days.
Please complete this form if you would like this option and our team will create the returns label for you or you will be able to complete the self return online form by clicking on this link https://www.briscoes.co.nz/returns-step2/ .